Returns

Return requests for any reason must be made within 21 days of receipt of merchandise. Custom ordered products including but not limited to badges, medals, commendation bars, training medicine products, apparel, coats, and customized products are non returnable once they go into production. If your order was over $150 and you received free freight from us, we will not refund the amount that it actually cost us to ship the item being returned when we first shipped it out. The return costs for shipping are the purchasers. We will make every effort to assist you in cancellations or changes whenever possible If you have any questions regarding these items please contact Common Cents EMS Supply at 860-388-4599.